| Problem A Woodmark client experienced recurring difficulty in having members of a dispersed project team, clients and vendors remote access to the most current, essential documents such as: Problem Impact -
Lax security, including confidential emails and faxes -
Rejected e-mail due to large file size -
Lack of version control and use of outdated documents -
Lost electronic files due to spam filters and service outages -
Decreased productivity managing electronic file distribution -
Unproductive conference calls and redundant meetings -
Increased customer support costs -
Increased vendor costs Woodmark Solution Woodmark’s approach was to maximize secure, operational links with the existing infrastructure, thus avoiding disruptive training and non-standard file management routines. Woodmark created a secure web portal that featured: -
Active Directory integration for automated remote setup -
Mirroring of file server structure with no new training -
Secure access using standard web browser -
Comments section to build list of needed enhancements -
Ability to upload files Return on Project Investment -
Reduced time in configuring a team and beginning work -
Increased document sharing security with remote users -
Decreased rework from document version control |